Service Project Manager Network Control Service

The opportunity

Are you passionate about delivering outstanding service while managing complex projects and building strong customer relationships? We are strengthening our Network Control Service team and are now looking for an experienced Service Project Manager to join us in Västerås.

As a Service Project Manager within Network Control Service, Europe, you will be responsible for multiple Network Manager SCADA service projects. You will act as the key link between customers, internal teams, and external partners, ensuring high-quality service delivery, commercial excellence, and long-term customer satisfaction. This role offers a dynamic, international environment with close collaboration across the global Hitachi Energy organization.

How you’ll make an impact

• Act as Single Point of Contact for assigned customers, ensuring their needs are understood and addressed
• Lead and deliver service projects with full responsibility for scope, schedule, cost, resources, and quality
• Manage commercial aspects of customer contracts, including planning, risk management, opportunities, and add-on sales
• Drive continuous improvement initiatives to enhance customer experience and system performance
• Collaborate globally and travel as needed to meet customers and work closely with colleagues worldwide, living Hitachi Energy’s values of safety and integrity

Your background

• University degree in a technical field or equivalent practical experience
• Strong project management experience, preferably in service-oriented or complex technical projects
• Experience with SCADA systems, digitalization, or related technologies is highly desirable
• Proven ability to manage customer relationships and work independently with limited supervision
• Fluency in English, written and spoken; additional languages and willingness to travel are considered an advantage

What we offer

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development​
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks

More about us

Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! We are hiring for multiple positions.

Union representatives - Sveriges Ingenjörer: Adnan Glibo, +46 107-38 63 78; Unionen: Karin Ulvemark, +46 107 38 51 42; Ledarna: Frank Hollstedt, +46 10 738 70 43. All other questions can be directed to Talent Acquisition Partner Carina Riström, carina.ristrom@hitachienergy.com.