Partner Coordinator
Beskrivning
Bygghemma Nordic, part of BHG Group, is one of the Nordics’ leading e-commerce players in building, home, and garden products. With Bygghemma.se as one of our core platforms, we bring together an extensive digital assortment, inspiring showrooms, and a comprehensive service offering – creating a seamless customer experience across channels. Our ambition is to make home improvement easier, smarter, and more accessible for customers across the Nordics.
Do you want to work in a business-critical role where logistics, partnerships, and performance optimization come together? Are you motivated by driving improvements and creating operational impact in a fast-growing e-commerce environment? Then the role of Partner Coordinator at Bygghemma Nordic could be for you.
About the role
As a Partner Coordinator, you will manage and optimize partner performance across product suppliers and field service operations. You will oversee partner claims, operational processes, and packaging optimization – ensuring partners meet performance standards while contributing to overall profitability and growth.
You will collaborate closely with internal stakeholders and external partners to strengthen delivery performance, integration quality, and operational efficiency.
Key responsibilities
Optimize partner performance metrics
Maintain integration standards and monitor supplier KPIs
Drive operational improvements and implement new performance standards
Manage partner and product claims
Ensure SLA compliance across partners
Support profitability through cost and process optimization
Example tasks
Optimize shipment flows and cost efficiency processes
Manage invoicing of partner claims and return charges
Monitor supplier performance through KPI tracking
Handle product and SLA claims toward suppliers
Ensure fast resolution and accountability in partner-related issues
Who you are
You are analytical, structured, and solution-oriented, with a strong interest in logistics, supply chain, and e-commerce operations. You enjoy combining operational coordination with performance improvement initiatives.
We believe you have:
Minimum 3 years’ experience in transportation, logistics, or similar fields
Strong understanding of supply chain, logistics flows, and/or e-commerce models
Strong analytical skills with the ability to translate data into action
Excellent organizational and problem-solving skills
Proficiency in Microsoft Office and logistics-related systems
Fluency in Swedish and English
Preferred qualifications:
Education in logistics, supply chain management, or related field
Experience in supplier or partner management
Background in e-commerce or retail
Experience with OMS, WMS, or delivery management systems
What we offer
At Bygghemma Nordic, you’ll take on a business-critical role in a fast-growing e-commerce group where you can influence partner performance, operational processes, and profitability. You’ll join a collaborative environment with high pace, strong engagement, and real development opportunities.
Ready for your next challenge?
We apply continuous selection and may fill the position before the application deadline – so don’t wait to apply!
We look forward to receiving your application!